We are sorry you are having a problem with the Virtual Room Designer website.

Look at the list of possible problems below and follow the recommended actions.
If you can't find your particular problem, please use the form below to send us an email.

Thank you - The Design Center Solutions Support Team.


Problem:
Room Scene does not display a selected product.
Action:
Return to the main selection screen and select a new room.
Click here to return to the room selection screen.

Problem:
Room scene image displays as a red "X" or a 'broken' image link.
Action:
Use the form to notify us of the problem so that the server can be reset.

Problem:
You pressed 'Refresh' and now room scenes don't display selected products.
Action:
Return to the main selection screen and select a new room.
Don't press 'Refresh' again.
Click here to return to the room selection screen.


Problem Report Form
Your Name:
Your Email Address:
Select a Problem type:
Details of the problem you are reporting or any other comments: